The discoverability of class member communications has been further clarified by an opinion published Monday by the Second District Court of Appeal. In Tien v. Superior Court, the plaintiffs filed a wage and hour class action against Tenet Healthcare over meal and rest break violations and failure to pay overtime. The plaintiffs had served written discovery demands seeking the identity of all putative class members, numbering about 50,000. Tenet Healthcare objected, and the parties agreed to a compromise in which the following letter would be sent to 3,300 randomly selected class members:
To Whom It May Concern:
This letter is to advise you that a lawsuit has been filed on behalf of certain current and former employees of healthcare facilities owned by subsidiaries of Tenet Healthcare Corporation in California. The lawsuit involves claims that non-exempt employees of Tenet hospitals at times were not provided meal periods and/or rest breaks and were not compensated for those missed meal periods and/or rest breaks. Further, the lawsuit also involves a claim that the hourly employees regular rate of pay was not properly calculated, thus resulting in improperly calculated overtime.
The lawsuit mentioned above has been filed as a potential class action. As a current or former employee of a Tenet hospital, you may be a member of a potential class. If you would like more information please call the Law Firm of Joseph Antonelli at [...-....].
You are not required to call anyone regarding this lawsuit unless you personally wish to do so. If you do elect to call, please be assured that doing so will not have any negative effect on your employment with any Tenet-related facility.
Tenet Healthcare did not provide 3,300 names to the plaintiffs or their lawyers. Instead, it provided mailing labels to a third party administrator for the mailing. Tenet Healthcare knew, therefore, who received notices. It then decided that it would also like to know who, among the 3,300, had responded to the mailing by contacting the lawyers. To find out, Tenet Healthcare served discovery demands seeking the names of all class members who responded.
The plaintiffs refused to comply, objecting on the grounds of attorney-client privilege, work product doctrine, and privacy rights of the class members, and filing a motion for a protective order to keep the identities of the responding class members secret. In their motion, the plaintiffs revealed that 81 class members had contacting the plaintiffs' lawyers (apparently the total rose to 82 shortly thereafter), and of those, 46 had requested legal representation. Most of those wanted their identities withheld from their employer however, fearing retribution in the workplace.
The trial court denied the motion for protective order, but the court stayed its order for an additional 30 days to allow counsel time to seek appellate review. Plaintiffs appealed by filing a writ petition in the Second District Court of Appeal.
The appellate court reversed, holding that the attorney-client privilege and attorney work product doctrine did not protect the putative class members' identities, but that the class members' privacy rights did. Specifically, the court held that "the privacy rights of the class members who contacted plaintiffs’ counsel outweigh any interest Tenet may have in learning their identity." The court offered three powerful reasons why Tenet's need for discovery was less compelling than the employees' right to privacy:
First, it appears that most, if not all, of the class members who contacted plaintiffs’ counsel did so in response to the neutral letter. That letter did not ask recipients to contact plaintiffs’ counsel if they had any relevant information. It merely advised recipients they could contact Joseph Antonelli (whose status as counsel in the case was not even mentioned in the letter) if they “would like more information.” Second, Tenet knows the identity of all class members, including the approximately 3,300 who received the neutral letter. It is free to contact class members to determine if they have any information they wish to share. Third, because Tenet should know how it compensated its employees and whether it provided them with meal and rest breaks, Tenet should be aware of most of the relevant facts in the case.
On the other hand, the employees had a compelling right to keep the fact of their responses and inquiries confidential:
The degree to which the identity of a client entails sensitive personal information may vary depending on the context. One of the more sensitive contexts is the employment context. Employees may be reluctant to engage in any act their employer may perceive as adversarial for fear of retaliation. Therefore, if employees feel their employer will be informed whenever they contact an attorney suing the employer, many would be deterred from exercising their right to consult counsel.
In sum, the court held that the trial court's refusal to enter a protective order constituted an abuse of discretion, in that "the privacy rights of the class members who contacted plaintiffs’ counsel outweigh Tenet’s need for the discovery. For this reason, the trial court should have granted plaintiffs’ motion for a protective order."
In a footnote, the Court of Appeal offered this parting advice to litigants:
In the future, parties who agree to the technique utilized by the parties in this case would be well-advised to make clear in their stipulation or in the letter to class members whether, and under what circumstances, a class member’s contact with plaintiffs’ counsel may be disclosed to the defendant.
We would add this: Class counsel should still include the work product doctrine and attorney-client privilege (which were not upheld here, but could still have merit upon different facts) in their objections to such discovery requests, but it is crucial to always include the employees' right of privacy as a further objection. Failure to do so after Tien could be malpractice.
You can download the full text of Tien here in pdf or Word format.